Weekly COVID-19 Briefings

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View the full briefing here.

Below are the latest health-related news, media announcements, resources, and updates for our CTC-RI practice and community members during the COVID-19 crisis. The below will continue to be provided to you in an anticipated weekly briefing. 

We encourage you to refer to specific health plan policies for further details on billing policies and guidance using the links provided in this briefing.

___________________________________________________________

Latest Health-Related News and Media Announcements 
  • 05/14/2020 - Governor Raimondo's Office is launching a survey on www.reopeningri.com  next week to be better informed about how local Rhode Islanders and small businesses have been impacted by the COVID-19 pandemic. 
  • 05/13/2020 - The Rhode Island Department of Health's Testing and Validation Task Force is reviewing reports that Abbott's rapid testing machines have been issuing false negatives almost 30% of the time.
  • 05/12/2020 - Now in Phase One of Rhode Island re-opening, Governor Raimondo urged that Rhode Islanders should not expand their social networks, but encouraged residents to no longer postpone their elective surgeries and necessary medical care, noting the hospitals are safe.

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National and State Guidance for Health Care Providers
  • BHDDH and RIDOH Issue Guidance for Congregate Settings - These state agencies offer this guidance to licensed Developmental Disability Organizations (DDOs) and Behavioral Health Organizations (BHOs) that operate residential and congregate care programs. 
  • RIDOH Updated Guidance for COVID-19 Quarantine and Isolation by Population - Healthcare providers are encouraged to review RIDOH's updated Guidance for COVID-19 Quarantine and Isolation by Population which reflects an extended home isolation period from seven to 10 days since symptoms first appeared for both symptom and time-based strategies.
  • RIDOH Guidance for Ambulatory Care Settings for Infection Prevention with COVID-19 - This guidance highlights several areas each ambulatory care setting should evaluate to ensure they are meeting the latest standards regarding infection prevention. For the purposes of this guidance, ambulatory care is defined as primary care clinics, outpatient specialty clinics, physical therapy, occupational therapy, speech therapy, audiology, and other ancillary services as well as hospital outpatient departments, ambulatory surgical centers, specialty care centers (dialysis or infusion), and urgent care clinics.
  • CMS Stakeholder Engagement Briefings - CMS is hosting recurring stakeholder engagement conference call sessions to share information related to the agency's response to COVID-19. These sessions are open to members of the healthcare community and are intended to provide updates, share best practices among peers, and offer attendees an opportunity to ask questions of CMS and other subject matter experts. Call recordings and transcripts are posted on the CMS podcast page.
  • CDC Guidance COVID-19 Information for Healthcare Professionals - Click here for information related to evaluation and testing, preparedness tools, guidance for facilities, and more.
  • CMS Waivers, Flexibilities, and Updates on Accelerated and Advanced Payment Programs - CMS is reevaluating the amounts that will be paid under its Accelerated Payment Program and suspending its Advance Payment Program to Part B suppliers effective immediately. Learn how CMS is easing the burden and helping providers care for Americans by offering new waivers and flexibilities. For Medicaid in Rhode Island, EOHHS has submitted requests to CMS to make necessary, temporary changes to the Medicaid program outlined here
  • SAMHSA Guidance and Resources - Tools and resources related to substance abuse and mental health services during the COVID-19 crisis.

_________________________________________________________________

Financial Stability and Relief Information for Providers
  • RI Commerce Corporation Helps Match Small Businesses to PPP Lenders - The Rhode Island Commerce Corporation is doing its best to match small businesses in Rhode Island that do not have relationships with financial institutions with lenders who will be able to process their PPP applications. If you wish to apply for the PPP program but do not have access to a financial institution (or if your bank/lender has told you it is unable to assist you) please email PPP@commerceri.com as soon as possible and Commerce will do its best to match you with a financial institution who can process your PPP loan. Email ppp@commerceri.com with any questions.
  • CARES Act Provider Relief Fund - Access information and Q&A directly related to the CARES Act Provider Relief Fund which provides relief funds to hospitals and other healthcare providers on the front lines of the COVID-19 response. The CARES Act creates opportunities for small businesses and non-profits to apply for certain loans and tax credits that will help relieve the financial burden of the COVID-19 pandemic. Read more for summaries of the new provisions.
  • Additional Funds for Payroll Protection Program Available - Congress has passed an additional stimulus package which includes $310 billion in new funding for the Payroll Protection Program, with a significant allocation to small and regional banks in hopes of getting more money to small businesses. This new round of funding opened on April 27. If you competed an application at your bank for the first round of funding but didn't get funding, please check with your bank because you should be first in line for the additional funding. If your application wasn't complete last time, or you did not apply for the first round of funding, we recommend that you complete or submit your application as soon as possible. The Payroll Protection Program funding is available in the amount of 2.5 times your average monthly payroll and is forgivable if the funds are used for payroll, rent, and utilities over the eight-week period following receipt of the loan. 
  • OHIC Affordability Standards Regulatory Flexibilities to Address Provider Financial and Operational Stability - Read more about OHIC's temporary suspension of certain health insurer regulatory requirements specifically to address provider financial and operational challenges resulting from reduced utilization of services and increased resource demands as a prudent measure to support delivery system capacity. 

_________________________________________________________________

PPE Supplies and Healthcare Workforce Updates
  • Healthcare Businesses Must Develop Written COVID-19 Control Plan - As a part of Reopening Rhode Island, all businesses, including healthcare businesses, must develop a written COVID-19 Control Plan outlining how its workplace will prevent the spread of COVID-19. A business may fill out this template. This plan does not need to be submitted to a state agency for approval, but must be retained on the premises of the business and must made available to RIDOH in the event of an inspection or outbreak. 
  • RIDOH and RIEMA Working to Increase Personal Protective Equipment (PPE) - RIDOH and the Rhode Island Emergency Management Agency are utilizing all possible mechanisms to rapidly increase PPE supplies through all potential dissemination channels. The Dept. of Health has provided information on conserving PPE, as well testing and reporting. All organizations should review and revise current work-flow processes to meet optimal operational needs while simultaneously maximizing PPE conservation. Learn about Optimizing Use of PPE, reference the PPE Burn Rate Calculator, and learn how to submit PPE order requests.
  • RIDOH Acquires Medical Masks for Primary Care Providers - RIDOH has acquired standard medical masks to share with primary care providers, in hopes that these will help protect healthcare workers and patients when visiting your practice. To order standard surgical masks, please visit www.health.ri.gov/masks
  • Additional RI COVID-19 Masks - Reusable equipment (fabric masks with reusable filters, face shields, reusable N95-like masks) are available here to health care workers who otherwise will be without effective personal protective equipment. CDC has shared guidance on use of face masks here.

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Telehealth and Health Plan Policy and Information
  • FCC COVID-19 Telehealth Program - The COVID-19 Telehealth Program will provide $200 million in funding, appropriated by Congress as part of the CARES Act. The Program will provide immediate support to eligible health care providers responding to the COVID-19 pandemic by fully funding their telecommunications services, information services, and devices necessary to provide critical connected care services until the program's funds have been expended or the COVID-19 pandemic has ended. 
  • Telehealth Tools for Providers - As providers adapt to the current COVID-19 crisis, more tools are being used by our CTC-RI community of care teams. Some providers have shared they have been using the doxy.me platform, which is a free and secure telemedicine solution option. As more platforms and services become available, we will share additional information here.
  • Telemedicine Insurer Grid - RIPCPC is focusing on support physician members and the patients, and has shared a Telemedicine Insurer Grid.
  • Rhode Island Insurer Provider Policy Updates - Insurers are maintaining updated information for providers, including Blue Cross and Blue Shield of RINeighborhood Health Plan of RITufts Health Plan, and UnitedHealthcare
  • Telehealth Coverage Policies in the time of COVID-19 - The Center for Connected Health Policy has shared information on what is covered by various public and private payers with the information that has been released. A MHARI Behavioral Health Telehealth Fact Sheet is available here.
  • 24-Hour Telehealth Opioid Support - RI launched a Buprenorphine Hotline for people with moderate to severe opioid use disorder, offering 24-hour telehealth service access for patients who are seeking initiation of buprenorphine treatment.
  • Simple Telehealth Technology How-To Guides for Seniors - University of RI has put together some simple how-to guides for seniors on how to use telehealth technology like FaceTime and creating a Gmail account.
  • Re-Imagining the Role of the Medical Assistant within Telehealth and COVID Response - This 3-part webinar series (May 5, 12, 19 at 3pm) will provide an analysis of how the COVID-19 pandemic has impacted the practice of patient-centered, team-based care with regards to the provider/MA dyad, hosted by the Weitzman Institute and the National Institute for Medical Assistant Advancement.

_________________________________________________________________

Testing and Equity Information for Providers
  • State Launches New Testing Sites - The state launched a new testing site at the Rhode Island Free Clinic in Providence and tripled the testing capacity in Woonsocket. The state has added two more locations to do diagnostic testing and serology testing on randomly selected Rhode Islanders to help gauge the prevalence of COVID-19 in Rhode Island. Both of these locations are in Providence (on Manton Ave. and West River Street). They are in addition to the four original locations in North Providence, Pawtucket, Cranston, and Newport. These sites are only open to Rhode Islanders who have received a written invitation from RIDOH.  
  • RIDOH Guidance on End of Isolation and Return to Work Testing: Patients Who Are Healthcare Workers and First Responders - Some patients need testing after COVID-19 symptoms resolve in order to end isolation and return to work. Healthcare workers and first responders such as EMS, fire, and police who have regular, close contact with patients and clients fall into this category. RIDOH does not need to coordinate the end of isolation and return to work testing. Tests can be ordered for asymptomatic patients by ordering the test at one of the drive-up testing sites at CCRI in Warwick or RIC in Providence. Orders can be made through the online system: schedulecovidtest.ri.gov 
  • At-Home Testing By Primary Care Providers - Primary care providers have reached out to RIDOH wanting to conduct home visits to perform testing on their symptomatic patients, and RIDOH has confirmed PCPs can do this. If a practice would like to request less than 20 swabs per week, contact Leslie of East Side Clinical Laboratory (ESCL) at 401-455-8417. If there is a need for more than 20 swabs per week, email Carol.Stone@health.ri.gov. Providers will need to pick up the kits, transport media, and send samples for processing to a commercial lab.
  • Addressing Transportation Barriers to Testing - Options are now available to reducing transportation barriers to getting tested. Providence Community Health Centers patients can get tested at the walk-up testing site at the Bailey Elementary School in Providence. Care New England has opened a walk-through and drive-up testing site at the former Memorial Hospital. MTM can transport Medicaid and ETP (Elderly Transportation Program: individuals 60 years of age and older) individuals to COVID-19 testing sites. MTM will confirm individuals are eligible for transport, have an authorization for testing and have no other transportation options prior to scheduling a trip. 
  • Uninsured Patients Can Receive Free COVID-19 Testing - Several options are available. Patients should call their provider (if they have one) to get an order for a COVID-19 test at one of the drive-up testing sites at CCRI in Warwick or at RIC in Providence, go online to be pre-screened for CVS rapid testing and get an appointment, or make an appointment to get tested at Clínica Esperanza/Hope Clinic in Providence.
  • Resources for Undocumented Immigrants - RIDOH has shared information on places providing access to healthcare regardless of immigration status.

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Additional Practice Resources
  • Lifespan and Care New England providing mental health support for all healthcare workers - This service is free and available to all healthcare workers in the state, and can be accessed Monday - Saturday, 8am - 8pm by calling 401-606-6000. Callers will be offered an appointment for support from an individual provider.
  • Free Continuing Education on Certifying Deaths Due to COVID-19 - CDC's Clinician Outreach and Communication Activity is offering free, webinar-based continuing education about Guidance for Certifying Deaths Due to Coronavirus Disease 2019 (COVID-19). Learn how to obtain CE before the May 18 and 19 deadlines. 
  • New CDC and NIH Clinical Tips - CDC and NIH have issued the following new or updated guidance 10 Clinical Tips on COVID-19 for Healthcare Providers Involved in Patient Care.
  • COVID-19 Medical Practice Reopening Checklist - MGMA has provided a Medical Practice Reopening Checklist to help medical practices make sense of a reopening strategy and the steps to resume non-essential procedures and begin managing a backlog of patient visits that could not be addressed via telehealth services, this medical practice reopening checklist to outline the various financial, operational, staffing and procedural considerations to resume operations and ramp up work in the coming weeks and months, depending on locality and state.
  • Housing for Frontline Healthcare Workers - The State has partnered with Brown University to make 700+ single-occupancy short-term dorms available for frontline healthcare and public safety workers for free who are worried about returning to their homes and putting their families at risk. RI Havens is also sharing local establishments offering discounted lodging rates to frontline workers and others who may need a place to stay during the COVID-19 pandemic.
  • Support for Patients with Diabetes - People with diabetes using Novo Nordisk Inc. insulin who have lost health insurance coverage because of a change in job status due to COVID-19 may now be eligible for enrollment in the company's Diabetes Patient Assistance Program and receive insulin free of charge for 90 days. Criteria can be found on NovoCare.com or by calling 1-844-NOVO4ME (1-844-668-6463).
  • Phone Advice Guidelines for Patients with Possible COVID-19 - This CDC phone script can be used in conjunction with CDC's Decision Algorithm and Messages.
  • Peer Support Line for Physicians - There is now a national grassroots initiative for physicians navigating the pandemic.
  • Free Daily Community Mindfulness Sessions Available Live Online or By Telephone - Brown School of Public Health has expanded their community mindfulness offerings to once a day. All sessions are live-online, free, and open to the public. All programs are through Zoom video conferencing, which includes the option of joining from your phone. Click here for the daily schedule and topic details.
  • Food and Medication Delivery for Quarantined Rhode Islanders - RI Delivers will help those living in quarantine or isolation due to COVID-19 safely remain home by providing delivery support for those without other help.
  • CBT for Frontline Medical Professionals - Frontline health care professionals are particularly vulnerable to negative mental health effects as they strive to balance the duty of caring for patients with concerns about their own well-being and that of their family and friends. Here is information on CBT support.
  • RIBGH COVID-19 Response Webinar: Practical Guidance for Employers - Rhode Island Business Group on Health hosted an April 19 webinar for employers featuring Dr. Ray Fabius, a recognized expert in pandemic planning and response. RIBGH has shared its handout from the presentation.
  • On-Demand ACHE Presentation: Leadership Lessons from the Field to Care for Yourself and Your Colleagues During Times of Prolonged Stress - A webinar is now available by the American College of Health Care Executives focused on caring for health team members during stressful time periods, recently shared with practice teams by Nelly Burdette, PsyD. Watch here.
  • RIDOH Medical Home Portal Resources - RIDOH has shared information and resources from their new Medical Home Portal COVID-19 page that includes: General National and Global Information; Rhode Island Resources; Resources for Parents and Families; and Resources for Healthcare Professionals.

View the full briefing here.

Below are the latest health-related news, media announcements, resources, and updates for our CTC-RI practice and community members during the COVID-19 crisis. The below will continue to be provided to you in an anticipated weekly briefing. 

We encourage you to refer to specific health plan policies for further details on billing policies and guidance using the links provided at the bottom of this briefing.

___________________________________________________________

Latest Health-Related News and Media Announcements 
  • 05/07/2020 - Today Governor Raimondo announced the Stay-At-Home order will be lifted on May 8. The key indicators have been the 3-day moving average of new hospitalizations comparing the most recent (14) days to the previous (14) days (= 15% decrease) and 3-day moving average of new cases (= 95 less new cases per day). The state is reaching out to over 95% of all the contacts from the contact-tracing system.
  • 05/06/2020 - Governor Raimondo announced regulations for businesses included in the RI economy re-opening Phase 1 are now available on www.ReopeningRI.com. Businesses will be required to certify that they've met a checklist of requirements. That includes developing a COVID-19 plan explaining how the requirements will be met and how potential cases or outbreaks would be handled in coordination with the Department of Health. 
  • 05/05/2020 - Governor Raimondo signed an executive order directing everyone in a public place - whether indoors or outdoors - to wear a cloth face covering. The only exceptions are for children younger than two years of age and anyone whose health would be negatively affected by wearing a face covering. The order goes into effect May 8. 
  • 05/04/2020 - Director of Health, Nicole Alexander-Scott, MD, MPH, announced the first round of serology (blood) testing in Rhode Island. The state will be performing both diagnostic tests and blood antibody tests at four Stop & Shop locations across the state- North Providence, Pawtucket, Cranston, and Newport. The results of the diagnostic test will determine whether a person currently has COVID-19 and the results of the serology test will determine whether the person might have already had COVID-19 and has since built up antibodies. This testing will help offer a better picture of how widespread the virus is in our state.
  • 05/04/2020 - Governor Raimondo provided more details on Phase 1 of the state's plan to reopen the economy. Regarding healthcare in phase 1, anyone who has deferred healthcare needs, including well-visits and specialty care should call their primary care provider. Telehealth is still the best option if possible. Regarding congregate care, visitation restrictions for nursing homes, hospitals, and assisted living centers will continue. 

_________________________________________________________________

National and State Guidance for Health Care Providers
  • RIDOH Updated Guidance for COVID-19 Quarantine and Isolation by Population - Healthcare providers are encouraged to review RIDOH's updated Guidance for COVID-19 Quarantine and Isolation by Population which reflects an extended home isolation period from seven to 10 days since symptoms first appeared for both symptom and time-based strategies.
  • Rhode Island Releases COVID-19 Crisis Standards of Care Guidelines for Hospitals - The Rhode Island Department of Health issued Crisis Standards of Care Guidelines for acute care hospitals, which are intended to ensure an equitable and just allocation of patient-care resources, should a scarcity arise.
  • RIDOH Guidance for Ambulatory Care Settings for Infection Prevention with COVID-19 - This guidance highlights several areas each ambulatory care setting should evaluate to ensure they are meeting the latest standards regarding infection prevention. For the purposes of this guidance, ambulatory care is defined as primary care clinics, outpatient specialty clinics, physical therapy, occupational therapy, speech therapy, audiology, and other ancillary services as well as hospital outpatient departments, ambulatory surgical centers, specialty care centers (dialysis or infusion), and urgent care clinics.
  • CMS Stakeholder Engagement Briefings - CMS is hosting recurring stakeholder engagement conference call sessions to share information related to the agency's response to COVID-19. These sessions are open to members of the healthcare community and are intended to provide updates, share best practices among peers, and offer attendees an opportunity to ask questions of CMS and other subject matter experts. Call recordings and transcripts are posted on the CMS podcast page.
  • CDC Guidance COVID-19 Information for Healthcare Professionals - Click here for information related to evaluation and testing, preparedness tools, guidance for facilities, and more.
  • CMS MediCOVID-19 Waivers & Flexibilities - Learn how CMS is easing the burden and helping providers care for Americans by offering new waivers and flexibilities. For Medicaid in Rhode Island,  EOHHS has submitted requests to CMS to make necessary, temporary changes to the Medicaid program outlined here
  • SAMHSA Guidance and Resources - Tools and resources related to substance abuse and mental health services during the COVID-19 crisis.

_________________________________________________________________

Financial Stability and Relief Information for Providers
  • RI Commerce Corporation Helps Match Small Businesses to PPP Lenders - The Rhode Island Commerce Corporation is doing its best to match small businesses in Rhode Island that do not have relationships with financial institutions with lenders who will be able to process their PPP applications. If you wish to apply for the PPP program but do not have access to a financial institution (or if your bank/lender has told you it is unable to assist you) please email PPP@commerceri.com as soon as possible and Commerce will do its best to match you with a financial institution who can process your PPP loan. Email ppp@commerceri.com with any questions.
  • CARES Act Provider Relief Fund - Access information and Q&A directly related to the CARES Act Provider Relief Fund which provides relief funds to hospitals and other healthcare providers on the front lines of the COVID-19 response. The CARES Act creates opportunities for small businesses and non-profits to apply for certain loans and tax credits that will help relieve the financial burden of the COVID-19 pandemic. Read more for summaries of the new provisions.
  • Additional Funds for Payroll Protection Program Available - Congress has passed an additional stimulus package which includes $310 billion in new funding for the Payroll Protection Program, with a significant allocation to small and regional banks in hopes of getting more money to small businesses. This new round of funding opened on April 27. If you competed an application at your bank for the first round of funding but didn't get funding, please check with your bank because you should be first in line for the additional funding. If your application wasn't complete last time, or you did not apply for the first round of funding, we recommend that you complete or submit your application as soon as possible. The Payroll Protection Program funding is available in the amount of 2.5 times your average monthly payroll and is forgivable if the funds are used for payroll, rent, and utilities over the eight-week period following receipt of the loan. 
  • OHIC Affordability Standards Regulatory Flexibilities to Address Provider Financial and Operational Stability - Read more about OHIC's temporary suspension of certain health insurer regulatory requirements specifically to address provider financial and operational challenges resulting from reduced utilization of services and increased resource demands as a prudent measure to support delivery system capacity. 
  • RI Foundation Offering Webinars on Financial Strategies During COVID-19 - RI Foundation is co-hosting webinars for non-profit organizations that may assist in meeting your needs during this time, with topics including: Understanding and Managing the Financial Impact of Coronavirus on Nonprofit Organizations (May 13 at 11am) and Fundraising in Challenging Times (May 14 at 10am).

_________________________________________________________________

PPE Supplies for Healthcare Workers
  • RIDOH and RIEMA Working to Increase Personal Protective Equipment (PPE) - RIDOH and the Rhode Island Emergency Management Agency are utilizing all possible mechanisms to rapidly increase PPE supplies through all potential dissemination channels. The Dept. of Health has provided information on conserving PPE, as well testing and reporting. All organizations should review and revise current work-flow processes to meet optimal operational needs while simultaneously maximizing PPE conservation. Learn about Optimizing Use of PPE, reference the PPE Burn Rate Calculator, and learn how to submit PPE order requests.
  • RIDOH Acquires Medical Masks for Primary Care Providers - RIDOH has acquired standard medical masks to share with primary care providers, in hopes that these will help protect healthcare workers and patients when visiting your practice. To order standard surgical masks, please visit www.health.ri.gov/masks.
  • Additional RI COVID-19 Masks - Reusable equipment (fabric masks with reusable filters, face shields, reusable N95-like masks) are available here to health care workers who otherwise will be without effective personal protective equipment. CDC has shared guidance on use of face masks here.

_________________________________________________________________

Telehealth and Health Plan Policy and Information
  • Telehealth Tools for Providers - As providers adapt to the current COVID-19 crisis, more tools are being used by our CTC-RI community of care teams. Some providers have shared they have been using the doxy.me platform, which is a free and secure telemedicine solution option. As more platforms and services become available, we will share additional information here.
  • Telemedicine Insurer Grid - RIPCPC is focusing on support physician members and the patients, and has shared a Telemedicine Insurer Grid.
  • Rhode Island Insurer Provider Policy Updates - Insurers are maintaining updated information for providers, including Blue Cross and Blue Shield of RINeighborhood Health Plan of RITufts Health Plan, and UnitedHealthcare
  • Telehealth Coverage Policies in the time of COVID-19 - The Center for Connected Health Policy has shared information on what is covered by various public and private payers with the information that has been released. A MHARI Behavioral Health Telehealth Fact Sheet is available here.
  • 24-Hour Telehealth Opioid Support - RI launched a Buprenorphine Hotline for people with moderate to severe opioid use disorder, offering 24-hour telehealth service access for patients who are seeking initiation of buprenorphine treatment.
  • Simple Telehealth Technology How-To Guides for Seniors - University of RI has put together some simple how-to guides for seniors on how to use telehealth technology like FaceTime and creating a Gmail account.
  • Re-imagining the Role of the Medical Assistant within Telehealth and COVID Response - This 3-part webinar series (May 5, 12, 19 at 3pm) will provide an analysis of how the COVID-19 pandemic has impacted the practice of patient-centered, team-based care with regards to the provider/MA dyad, hosted by the Weitzman Institute and the National Institute for Medical Assistant Advancement.

_________________________________________________________________

Testing and Equity Information for Providers
  • RIDOH Guidance on End of Isolation and Return to Work Testing: Patients Who Are Healthcare Workers and First Responders - Some patients need testing after COVID-19 symptoms resolve in order to end isolation and return to work. Healthcare workers and first responders such as EMS, fire, and police who have regular, close contact with patients and clients fall into this category. RIDOH does not need to coordinate the end of isolation and return to work testing. Tests can be ordered for asymptomatic patients by ordering the test at one of the drive-up testing sites at CCRI in Warwick or RIC in Providence. Orders can be made through the online system: schedulecovidtest.ri.gov 
  • At-Home Testing By Primary Care Providers - Primary care providers have reached out to RIDOH wanting to conduct home visits to perform testing on their symptomatic patients, and RIDOH has confirmed PCPs can do this. If a practice would like to request less than 20 swabs per week, contact Leslie of East Side Clinical Laboratory (ESCL) at 401-455-8417. If there is a need for more than 20 swabs per week, email Carol.Stone@health.ri.gov. Providers will need to pick up the kits, transport media, and send samples for processing to a commercial lab.
  • Addressing Transportation Barriers to Testing - Options are now available to reducing transportation barriers to getting tested. Providence Community Health Centers patients can get tested at the walk-up testing site at the Bailey Elementary School in Providence. Care New England has opened a walk-through and drive-up testing site at the former Memorial Hospital. MTM can transport Medicaid and ETP (Elderly Transportation Program: individuals 60 years of age and older) individuals to COVID-19 testing sites. MTM will confirm individuals are eligible for transport, have an authorization for testing and have no other transportation options prior to scheduling a trip. 
  • Uninsured Patients Can Receive Free COVID-19 Testing - Several options are available. Patients should call their provider (if they have one) to get an order for a COVID-19 test at one of the drive-up testing sites at CCRI in Warwick or at RIC in Providence, go online to be pre-screened for CVS rapid testing and get an appointment, or make an appointment to get tested at Clínica Esperanza/Hope Clinic in Providence.
  • Additional New Testing Sites in RI - An additional testing site is now open through the Comprehensive Community Action Program's Cranston Health Center at 1090 Cranston Street. More information on this site, as well as additional testing locations, can be found here. RIQI reminds providers that results from CVS Health & Minute Clinic COVID-19 testing are available in the CurrentCare Viewer for patients enrolled.
  • Resources for Undocumented Immigrants - RIDOH has shared information on places providing access to healthcare regardless of immigration status.

_________________________________________________________________

Additional Practice Resources
  • New CDC and NIH Clinical Tips - CDC and NIH have issued the following new or updated guidance 10 Clinical Tips on COVID-19 for Healthcare Providers Involved in Patient Care.
  • COVID-19 Medical Practice Reopening Checklist - MGMA has provided a Medical Practice Reopening Checklist to help medical practices make sense of a reopening strategy and the steps to resume non-essential procedures and begin managing a backlog of patient visits that could not be addressed via telehealth services, this medical practice reopening checklist to outline the various financial, operational, staffing and procedural considerations to resume operations and ramp up work in the coming weeks and months, depending on locality and state.
  • Brown University COVID-19 CME Credit Webinars - Brown is offering a COVID-19 Virtual Seminar Series, with upcoming webinars like Surge Planning for a Pandemic (April 27, 4pm), Fostering Resilience During Stress and Trauma (May 1, 3:30pm).
  • Housing for Frontline Healthcare Workers - The State has partnered with Brown University to make 700+ single-occupancy short-term dorms available for frontline healthcare and public safety workers for free who are worried about returning to their homes and putting their families at risk. RI Havens is also sharing local establishments offering discounted lodging rates to frontline workers and others who may need a place to stay during the COVID-19 pandemic.
  • Support for Patients with Diabetes - People with diabetes using Novo Nordisk Inc. insulin who have lost health insurance coverage because of a change in job status due to COVID-19 may now be eligible for enrollment in the company's Diabetes Patient Assistance Program and receive insulin free of charge for 90 days. Criteria can be found on NovoCare.com or by calling 1-844-NOVO4ME (1-844-668-6463).
  • Phone Advice Guidelines for Patients with Possible COVID-19 - This CDC phone script can be used in conjunction with CDC's Decision Algorithm and Messages.
  • Peer Support Line for Physicians - There is now a national grassroots initiative for physicians navigating the pandemic.
  • Free Daily Community Mindfulness Sessions Available Live Online or By Telephone - Brown School of Public Health has expanded their community mindfulness offerings to once a day. All sessions are live-online, free, and open to the public. All programs are through Zoom video conferencing, which includes the option of joining from your phone. Click here for the daily schedule and topic details.
  • Food and Medication Delivery for Quarantined Rhode Islanders - RI Delivers will help those living in quarantine or isolation due to COVID-19 safely remain home by providing delivery support for those without other help.
  • CBT for Frontline Medical Professionals - Frontline health care professionals are particularly vulnerable to negative mental health effects as they strive to balance the duty of caring for patients with concerns about their own well-being and that of their family and friends. Here is information on CBT support.
  • RIBGH COVID-19 Response Webinar: Practical Guidance for Employers - Rhode Island Business Group on Health hosted an April 19 webinar for employers featuring Dr. Ray Fabius, a recognized expert in pandemic planning and response. RIBGH has shared its handout from the presentation.
  • On-Demand ACHE Presentation: Leadership Lessons from the Field to Care for Yourself and Your Colleagues During Times of Prolonged Stress - A webinar is now available by the American College of Health Care Executives focused on caring for health team members during stressful time periods, recently shared with practice teams by Nelly Burdette, PsyD. Watch here.
  • RIDOH Medical Home Portal Resources - RIDOH has shared information and resources from their new Medical Home Portal COVID-19 page that includes: General National and Global Information; Rhode Island Resources; Resources for Parents and Families; and Resources for Healthcare Professionals.

View the full briefing here.

Below are the latest health-related news, media announcements, resources, and updates for our CTC-RI practice and community members during the COVID-19 crisis. The below will continue to be provided to you in an anticipated weekly briefing. 

We encourage you to refer to specific health plan policies for further details on billing policies and guidance using the links provided at the bottom of this briefing.

___________________________________________________________

Latest Health-Related News and Media Announcements 
  • 04/30/2020 - The Rhode Island Department of Health (RIDOH) announced new Crisis Standards of Care Guidelines for acute care hospitals, which are intended to ensure an equitable and just allocation of patient-care resources, should a scarcity arise. These Guidelines, which could be implemented during any public health emergency, are not currently in effect. RI hospitals are currently below capacity and are not experiencing any shortages that would trigger the implementation of these Guidelines. These Guidelines would only be implemented when all other surge strategies are exhausted and no other regional resources are available, and at the direction of RIDOH.
  • 04/29/2020 - Governor Raimondo announced that Rhode Island has received $1.25B in pandemic stimulus dollars to date, including funds from the Coronavirus Relief Fund, which will be allocated to nursing/home care, DCYF and DD homes, hospitals, low-wage frontline healthcare workers, public safety personnel, and municipalities. The Governor's team will be launching an online spending transparency portal to account for how all of the federal dollars will be spent.
  • 04/28/2020 - A new public-private partnership with Survey Monkey was announced in Rhode Island to help flatten the curve by augmenting the state's contact-tracing system by managing an opt-in symptom tracking and symptom monitoring service via text messages. This information and correspondence with patients will be batched and sent to RIDOH for data analysis and better modeling of the spread of the virus.
  • 04/27/2020 - Governor Raimondo signed an executive order, in effect through May 27, to remove burdensome regulations and excessive red tape to provide healthcare services to patients. OHIC provided details of the executive order to health care providers, entities, and insurers. The Governor's executive included:
    • Medications: Insurers cannot make changes to what drugs are covered unless the changes benefit patients.
    • Provider Referrals: Insurers are required to relax the referral process to allow for more time and leniency. No referrals are necessary for telehealth. 
    • Prior Authorization: In-patient hospital and rehabilitation, long-term care and telemedicine in-network services cannot be suspended because an individual doesn't have prior authorization. In addition, no prior authorization is needed for testing or treatment of COVID-19.
    • Behavioral Healthcare: No referrals or other benefit review approvals are required for a patient to access needed mental and behavioral health care.

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National and State Guidance for Health Care Providers
  • CMS Stakeholder Engagement Briefings - CMS is hosting recurring stakeholder engagement conference call sessions to share information related to the agency's response to COVID-19. These sessions are open to members of the healthcare community and are intended to provide updates, share best practices among peers, and offer attendees an opportunity to ask questions of CMS and other subject matter experts. Call recordings and transcripts are posted on the CMS podcast page.
  • CDC Guidance COVID-19 Information for Healthcare Professionals - Click here for information related to evaluation and testing, preparedness tools, guidance for facilities, and more.
  • CMS MediCOVID-19 Waivers & Flexibilities - Learn how CMS is easing the burden and helping providers care for Americans by offering new waivers and flexibilities. For Medicaid in Rhode Island,  EOHHS has submitted requests to CMS to make necessary, temporary changes to the Medicaid program outlined here
  • SAMHSA Guidance and Resources - Tools and resources related to substance abuse and mental health services during the COVID-19 crisis.

_________________________________________________________________

Financial Stability and Relief Information for Providers
  • CARES Act Provider Relief Fund - Access information and Q&A directly related to the CARES Act Provider Relief Fund which provides relief funds to hospitals and other healthcare providers on the front lines of the COVID-19 response. The CARES Act creates opportunities for small businesses and non-profits to apply for certain loans and tax credits that will help relieve the financial burden of the COVID-19 pandemic. Read more for summaries of the new provisions.
  • Additional Funds for Payroll Protection Program Available - Congress has passed an additional stimulus package which includes $310 billion in new funding for the Payroll Protection Program, with a significant allocation to small and regional banks in hopes of getting more money to small businesses. This new round of funding opened on April 27. If you competed an application at your bank for the first round of funding but didn't get funding, please check with your bank because you should be first in line for the additional funding. If your application wasn't complete last time, or you did not apply for the first round of funding, we recommend that you complete or submit your application as soon as possible. The Payroll Protection Program funding is available in the amount of 2.5 times your average monthly payroll and is forgivable if the funds are used for payroll, rent, and utilities over the eight-week period following receipt of the loan. 
  • OHIC Affordability Standards Regulatory Flexibilities to Address Provider Financial and Operational Stability - Read more about OHIC's temporary suspension of certain health insurer regulatory requirements specifically to address provider financial and operational challenges resulting from reduced utilization of services and increased resource demands as a prudent measure to support delivery system capacity. 

_________________________________________________________________

PPE Supplies for Healthcare Workers
  • RIDOH Guidance on Personal Protective Equipment (PPE) - The Dept. of Health has provided information on conserving PPE, as well testing and reporting.
  • RI COVID-19 Masks - Reusable equipment (fabric masks with reusable filters, face shields, reusable N95-like masks) are available here to health care workers who otherwise will be without effective personal protective equipment. CDC has shared guidance on use of face masks here.

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Telehealth and Health Plan Policy and Information
  • Telehealth Tools for Providers - As providers adapt to the current COVID-19 crisis, more tools are being used by our CTC-RI community of care teams. Some providers have shared they have been using the doxy.me platform, which is a free and secure telemedicine solution option. As more platforms and services become available, we will share additional information here.
  • Telemedicine Insurer Grid - RIPCPC is focusing on support physician members and the patients, and has shared a Telemedicine Insurer Grid.
  • Rhode Island Insurer Provider Policy Updates - Insurers are maintaining updated information for providers, including Blue Cross and Blue Shield of RINeighborhood Health Plan of RITufts Health Plan, and UnitedHealthcare
  • Telehealth Coverage Policies in the time of COVID-19 - The Center for Connected Health Policy has shared information on what is covered by various public and private payers with the information that has been released. A MHARI Behavioral Health Telehealth Fact Sheet is available here.
  • 24-Hour Telehealth Opioid Support - RI launched a Buprenorphine Hotline for people with moderate to severe opioid use disorder, offering 24-hour telehealth service access for patients who are seeking initiation of buprenorphine treatment.
  • Simple Telehealth Technology How-To Guides for Seniors - University of RI has put together some simple how-to guides for seniors on how to use telehealth technology like FaceTime and creating a Gmail account.
  • Re-imagining the Role of the Medical Assistant within Telehealth and COVID Response - This 3-part webinar series (May 5, 12, 19 at 3pm) will provide an analysis of how the COVID-19 pandemic has impacted the practice of patient-centered, team-based care with regards to the provider/MA dyad, hosted by the Weitzman Institute and the National Institute for Medical Assistant Advancement.

_________________________________________________________________

Testing and Equity Information for Providers
  • At-Home Testing By Primary Care Providers - Primary care providers have reached out to RIDOH wanting to conduct home visits to perform testing on their symptomatic patients, and RIDOH has confirmed PCPs can do this. If a practice would like to request less than 20 swabs per week, contact Leslie of East Side Clinical Laboratory (ESCL) at 401-455-8417. If there is a need for more than 20 swabs per week, email Carol.Stone@health.ri.gov. Providers will need to pick up the kits, transport media, and send samples for processing to a commercial lab.
  • Addressing Transportation Barriers to Testing - Options are now available to reducing transportation barriers to getting tested. Providence Community Health Centers patients can get tested at the walk-up testing site at the Bailey Elementary School in Providence. Care New England has opened a walk-through and drive-up testing site at the former Memorial Hospital. MTM can transport Medicaid and ETP (Elderly Transportation Program: individuals 60 years of age and older) individuals to COVID-19 testing sites. MTM will confirm individuals are eligible for transport, have an authorization for testing and have no other transportation options prior to scheduling a trip. 
  • Uninsured Patients Can Receive Free COVID-19 Testing - Several options are available. Patients should call their provider (if they have one) to get an order for a COVID-19 test at one of the drive-up testing sites at CCRI in Warwick or at RIC in Providence, go online to be pre-screened for CVS rapid testing and get an appointment, or make an appointment to get tested at Clínica Esperanza/Hope Clinic in Providence.
  • Additional New Testing Sites in RI - An additional testing site is now open through the Comprehensive Community Action Program's Cranston Health Center at 1090 Cranston Street. More information on this site, as well as additional testing locations, can be found here. RIQI reminds providers that results from CVS Health & Minute Clinic COVID-19 testing are available in the CurrentCare Viewer for patients enrolled.
  • Resources for Undocumented Immigrants - RIDOH has shared information on places providing access to healthcare regardless of immigration status.

_________________________________________________________________

Additional Practice Resources
  • Brown University COVID-19 CME Credit Webinars - Brown is offering a COVID-19 Virtual Seminar Series, with upcoming webinars like Surge Planning for a Pandemic (April 27, 4pm), Fostering Resilience During Stress and Trauma (May 1, 3:30pm).
  • Housing for Frontline Healthcare Workers - The State has partnered with Brown University to make 700+ single-occupancy short-term dorms available for frontline healthcare and public safety workers for free who are worried about returning to their homes and putting their families at risk. RI Havens is also sharing local establishments offering discounted lodging rates to frontline workers and others who may need a place to stay during the COVID-19 pandemic.
  • Support for Patients with Diabetes - People with diabetes using Novo Nordisk Inc. insulin who have lost health insurance coverage because of a change in job status due to COVID-19 may now be eligible for enrollment in the company's Diabetes Patient Assistance Program and receive insulin free of charge for 90 days. Criteria can be found on NovoCare.com or by calling 1-844-NOVO4ME (1-844-668-6463).
  • Phone Advice Guidelines for Patients with Possible COVID-19 - This CDC phone script can be used in conjunction with CDC's Decision Algorithm and Messages.
  • Peer Support Line for Physicians - There is now a national grassroots initiative for physicians navigating the pandemic.
  • Free Daily Community Mindfulness Sessions Available Live Online or By Telephone - Brown School of Public Health has expanded their community mindfulness offerings to once a day. All sessions are live-online, free, and open to the public. All programs are through Zoom video conferencing, which includes the option of joining from your phone. Click here for the daily schedule and topic details.
  • Food and Medication Delivery for Quarantined Rhode Islanders - RI Delivers will help those living in quarantine or isolation due to COVID-19 safely remain home by providing delivery support for those without other help.
  • CBT for Frontline Medical Professionals - Frontline health care professionals are particularly vulnerable to negative mental health effects as they strive to balance the duty of caring for patients with concerns about their own well-being and that of their family and friends. Here is information on CBT support.
  • RIBGH COVID-19 Response Webinar: Practical Guidance for Employers - Rhode Island Business Group on Health hosted an April 19 webinar for employers featuring Dr. Ray Fabius, a recognized expert in pandemic planning and response. RIBGH has shared its handout from the presentation.
  • On-Demand ACHE Presentation: Leadership Lessons from the Field to Care for Yourself and Your Colleagues During Times of Prolonged Stress - A webinar is now available by the American College of Health Care Executives focused on caring for health team members during stressful time periods, recently shared with practice teams by Nelly Burdette, PsyD. Watch here.

View the full briefing here.

Below are the latest health-related news, media announcements, resources, and updates for our CTC-RI practice and community members during the COVID-19 crisis. The below will continue to be provided to you in an anticipated weekly briefing. 

We encourage you to refer to specific health plan policies for further details on billing policies and guidance using the links provided at the bottom of this briefing.

___________________________________________________________

Latest Health-Related News and Media Announcements 
  • 04/23/2020 - The Senate passed a $475B deal on "Phase 3.5" legislation to provide $310 billion to support small businesses in response to the recent lapse in funding for the Small Business Administration's Paycheck Protection Program, as well as $75B for health care providers via the Public Health and Social Services Emergency Fund, supplementing the $100 billion provided by the CARES Act. The House is expected to pass the legislation for the president to sign into law. 
  • 04/23/2020 - Governor Raimondo announced that the current data around RI's COVID-19 emergency doesn't justify reconvening classroom learning, scholastic sports, and extracurricular activities, and announced schools would continue distance learning for the remainder of the school year. The Governor reminded parents of the Kids Link  resource, a 24/7 hotline that parents can call when their child is feeling excessive anger or sadness, lashing out at siblings, friends, and adults, having severe worries, or hurting himself/herself or others (hotline is 855-543-5465)
  • 04/22/2020 - Governor Raimondo during her daily press briefing announced a new web tool to help Rhode Islanders make decisions about seeking appropriate medical care and testing. The online tool, RI COVID-19 Self-Checker, is available in English, Spanish, and Portuguese online, as well as on the RIDOH website.

_________________________________________________________________

National and State Guidance for Health Care Providers
  • CDC Guidance COVID-19 Information for Healthcare Professionals: Click here for information related to evaluation and testing, preparedness tools, guidance for facilities, and more.
  • CMS MediCOVID-19 Waivers & Flexibilities: Learn how CMS is easing the burden and helping providers care for Americans by offering new waivers and flexibilities. For Medicaid in Rhode Island,  EOHHS has submitted requests to CMS to make necessary, temporary changes to the Medicaid program outlined here
  • SAMHSA Guidance and Resources : Tools and resources related to substance abuse and mental health services during the COVID-19 crisis.

_________________________________________________________________

Financial Stability and Relief Information for Providers
  • CARES Act Provider Relief Fund: Access information and Q&A directly related to the CARES Act Provider Relief Fund which provides relief funds to hospitals and other healthcare providers on the front lines of the COVID-19 response. The CARES Act creates opportunities for small businesses and non-profits to apply for certain loans and tax credits that will help relieve the financial burden of the COVID-19 pandemic. Read more for summaries of the new provisions.
  • OHIC Affordability Standards Regulatory Flexibilities to Address Provider Financial and Operational Stability: Read more about OHIC's temporary suspension of certain health insurer regulatory requirements specifically to address provider financial and operational challenges resulting from reduced utilization of services and increased resource demands as a prudent measure to support delivery system capacity. 

_________________________________________________________________

PPE Supplies for Healthcare Workers
  • RIDOH Guidance on Personal Protective Equipment (PPE): The Dept. of Health has provided information on conserving PPE, as well testing and reporting.
  • RI COVID-19 Masks: Reusable equipment (fabric masks with reusable filters, face shields, reusable N95-like masks) are available here to health care workers who otherwise will be without effective personal protective equipment. CDC has shared guidance on use of face masks here.

_________________________________________________________________

Telehealth and Health Plan Policy and Information
  • Telehealth Tools for Providers: As providers adapt to the current COVID-19 crisis, more tools are being used by our CTC-RI community of care teams. Some providers have shared they have been using the doxy.me platform, which is a free and secure telemedicine solution option. As more platforms and services become available, we will share additional information here.
  • Telemedicine Insurer Grid: RIPCPC is focusing on support physician members and the patients, and has shared a Telemedicine Insurer Grid.
  • Rhode Island Insurer Provider Policy Updates: Insurers are maintaining updated information for providers, including Blue Cross and Blue Shield of RINeighborhood Health Plan of RITufts Health Plan, and UnitedHealthcare
  • Telehealth Coverage Policies in the time of COVID-19: The Center for Connected Health Policy has shared information on what is covered by various public and private payers with the information that has been released. A MHARI Behavioral Health Telehealth Fact Sheet is available here.
  • 24-Hour Telehealth Opioid Support: RI launched a Buprenorphine Hotline for people with moderate to severe opioid use disorder, offering 24-hour telehealth service access for patients who are seeking initiation of buprenorphine treatment.
  • Simple Telehealth Technology How-To Guides for Seniors: University of RI has put together some simple how-to guides for seniors on how to use telehealth technology like FaceTime and creating a Gmail account.

_________________________________________________________________

Testing and Equity Information for Providers
  • Addressing Transportation Barriers to Testing: Options are now available to reducing transportation barriers to getting tested. Providence Community Health Centers patients can get tested at the walk-up testing site at the Bailey Elementary School in Providence. Care New England has opened a walk-through and drive-up testing site at the former Memorial Hospital. MTM can transport Medicaid and ETP (Elderly Transportation Program: individuals 60 years of age and older) individuals to COVID-19 testing sites. MTM will confirm individuals are eligible for transport, have an authorization for testing and have no other transportation options prior to scheduling a trip. 
  • Uninsured Patients Can Receive Free COVID-19 Testing: Several options are available. Patients should call their provider (if they have one) to get an order for a COVID-19 test at one of the drive-up testing sites at CCRI in Warwick or at RIC in Providence, go online to be pre-screened for CVS rapid testing and get an appointment, or make an appointment to get tested at Clínica Esperanza/Hope Clinic in Providence.
  • Additional New Testing Sites in RI: An additional testing site is now open through the Comprehensive Community Action Program's Cranston Health Center at 1090 Cranston Street. More information on this site, as well as additional testing locations, can be found here. RIQI reminds providers that results from CVS Health & Minute Clinic COVID-19 testing are available in the CurrentCare Viewer for patients enrolled.
  • Resources for Undocumented Immigrants: RIDOH has shared information on places providing access to healthcare regardless of immigration status.

_________________________________________________________________

Additional Practice Resources
  • Brown University COVID-19 CME Credit Webinars: Brown is offering a COVID-19 Virtual Seminar Series, with upcoming webinars like Surge Planning for a Pandemic (April 27, 4pm), Fostering Resilience During Stress and Trauma (May 1, 3:30pm).
  • Housing for Frontline Healthcare Workers: The State has partnered with Brown University to make 700+ single-occupancy short-term dorms available for frontline healthcare and public safety workers for free who are worried about returning to their homes and putting their families at risk. RI Havens is also sharing local establishments offering discounted lodging rates to frontline workers and others who may need a place to stay during the COVID-19 pandemic.
  • Support for Patients with Diabetes: People with diabetes using Novo Nordisk Inc. insulin who have lost health insurance coverage because of a change in job status due to COVID-19 may now be eligible for enrollment in the company's Diabetes Patient Assistance Program and receive insulin free of charge for 90 days. Criteria can be found on NovoCare.com or by calling 1-844-NOVO4ME (1-844-668-6463).
  • Phone Advice Guidelines for Patients with Possible COVID-19: This CDC phone script can be used in conjunction with CDC's Decision Algorithm and Messages.
  • Peer Support Line for Physicians: There is now a national grassroots initiative for physicians navigating the pandemic. 
  • Food and Medication Delivery for Quarantined Rhode Islanders: RI Delivers will help those living in quarantine or isolation due to COVID-19 safely remain home by providing delivery support for those without other help.
  • CBT for Frontline Medical Professionals: Frontline health care professionals are particularly vulnerable to negative mental health effects as they strive to balance the duty of caring for patients with concerns about their own well-being and that of their family and friends. Here is information on CBT support.

View the full briefing here.

Below are the latest health-related news, media announcements, resources, and updates for our CTC-RI practice and community members during the COVID-19 crisis. The below will continue to be provided to you in an anticipated weekly briefing. 

We encourage you to refer to specific health plan policies for further details on billing policies and guidance using the links provided at the bottom of this briefing.

___________________________________________________________

Latest Health-Related News and Media Announcements 
  • 04/14/2020 - During her April 14 daily press conference, Governor Raimondo announced a new Executive Order taking effect on Saturday, April 18 requiring all essential workers customer-facing, office-based, manufacturing, and non-profit businesses to wear cloth face coverings when they are at work. These businesses also must provide face coverings for their employees, and the facemasks can be homemade or purchased. All customer-facing businesses must put up signage in their retail locations to remind customers to wear a face cloth covering when entering the place of business. 
  • 04/16/2020 - During her April 16 daily press conference, Governor Raimondo announced projections for the peak of COVID-19:
    • If social distancing remains the same, the projected peak will be May 8, with a need of appx. 2,250 hospital beds. In this scenario, Rhode Island hospitals will be able to treat patients without utilizing the overflow hospitals being built. This projects 2,000 deaths through October 2020.
    • In her 'worst-case scenario' projection with less social distancing, the peak will be April 27, and will result in a need for appx. 4,300 hospital beds, and 4,000 deaths.
  • 04/16/2020 - During her April 16 daily press conference, Governor Raimondo announced RIDOH will establish Oak Hill Center (Pawtucket) as a specialty COVID-19 nursing home for individuals that tested positive and have been discharged from the hospital but still require enhanced, specialized medical care. Residents at Oak Hill Center that have not tested positive for COVID-19 will be housed in a completely separate unit of the facility.

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National Guidance for Health Care Providers

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Recent Updates from State Agencies in Rhode Island

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Health Plan Provider Policies

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Practice Resources

Our Mission

The mission of the Care Transformation Collaborative is to lead the transformation of primary care in Rhode Island in the context of an integrated health care system; and to improve the quality of care, the patient experience of care, the affordability of care, and the health of the populations we serve.