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About our support services


Having worked with over 100 pediatric, family medicine, and adult primary care practices, the Care Transformation Collaborative of Rhode Island (CTC-RI) has a proven track record for assisting primary care practices to better support the successful integration of behavioral health and primary care.


CTC-RI has received national and regional recognition and awards for our innovation and leadership. Using a personal hands-on approach, we can assist you with developing a customized action plan designed to meet your strategic objectives by offering the following integrated behavioral health services.


Care Transformation Collaborative of Rhode Island’s integrated behavioral health services include:

  • Practice facilitation with seasoned content experts to integrate behavioral health care into primary care, including needs assessment, goal attainment and outcomes measurement that is evidence-based.
  • Workflow and operational improvements to integrate behavioral health care into primary care needs.
  • Joint staff trainings for primary care and behavioral health / substance use staff (front desk / reception, medical assistants, nursing, medical providers, behavioral health providers, and community health workers) to increase communication and care coordination for patients needing integrated behavioral health / substance use services.
  • Strategies to improve referral management between Specialty Mental Health and Primary Care.
  • Interactive team training on complex topics such as group visits, registry building and management, billing and coding guidance.
  • Tools available - Return on Investment Financial models, Billing & Coding guidelines, scheduling templates, checklists, etc.
  • Project management support for convening Learning Collaboratives with speakers and topics central to integrated behavioral health / substance use in primary car
  • Implementation of SBIRT (Screening, Brief Interventions, and Referral to Treatment) in various clinical and community-based settings.
  • Implementation of Community Health Teams for high-risk patients.


Practices and systems of care interested in implementing integrated behavioral health, with Dr. Nelly Burdette serving as CTC's Senior IBH leader, should contact

Our Mission

The mission of the Care Transformation Collaborative is to lead the transformation of primary care in Rhode Island in the context of an integrated health care system; and to improve the quality of care, the patient experience of care, the affordability of care, and the health of the populations we serve.