June NCM/CC Best Practice Sharing Meeting – Identifying Patients for Care Coordination

At the June Nurse Care Manager / Care Coordinator Best Practice Sharing meeting, practice facilitators, Vicki Crowningshield and Suzanne Herzberg reviewed the PCMH Kids High-Risk Framework—its historical background, why it was designed, the elements, and process behind its development. Practice-level data was reported out and discussed. Daniella Pierre, MPH, Chief Quality Officer at Tri-County Medical Associates reviewed their use of Phreesia to help streamline and capture information from patients. Jennifer Gilman, NCM at Ocean State Pediatrics and Amy Perry, Director of Case Management at Providence Community Health Centers shared their care management strategies. Susanne Campbell, RN, MS, PCMH CCE, CTC-RI Senior Project Director  and Carol Falcone, NCM Faculty at East Bay Community Action Program announced the next Nurse Care Manager / Care Coordinator Standardized Core Curriculum (GLearn) Program set to launch in the fall of 2021. Applications are due July 23. More details and application materials can be found here.

For July 20 NCM/CC Best Practice Sharing Meeting, we will be asking NCM/CCs to provide input for the CTC-RI/PCMH Kids strategic plan. For those that have not completed the NCM survey, please click here.